Cost of calling Cuba may rise
By JUAN O. TAMAYO
Herald Staff Writer
A network of computerized telephone centers that spans the globe will soon
dry
up U.S. phone payments to Havana, like those garnisheed by a Miami judge
Thursday, and drive up the price of calls to Cuba, experts say.
``It's not magic. It's basic traffic routing and management by computer,
said
Enrique Lopez, a Coral Gables telecommunications consultant who has worked
on
U.S.-Cuba telephone issues.
The network is so sophisticated, and so politically sensitive in an era
of instant
global communications, that AT&T turned down a Herald request last
month to
visit its main computer hub in New Jersey.
U.S. District Court Judge James Lawrence King on Thursday upheld his earlier
ruling that at least $6.2 million owed by U.S. telephone firms to Cuba
must go
instead to relatives of three Brothers to the Rescue pilots killed by Cuban
warplanes in 1996.
Lawyers for the relatives, who won a $187 million award against the Cuban
government in 1997, said they would go after any other U.S. firms that
make
payments to Cuba. But for now the dispute affects only telephone calls.
On Feb. 25 Havana cut off all U.S.-Cuba direct-dial services by the five
firms that
had withheld payments to Cuba under King's preliminary ruling -- AT&T,
MCI
WorldCom, LDDS, IDB and WillTell.
But the firms immediately used their computerized switching stations to
route calls
to Cuba through third countries, spokesmen for AT&T and some of the
other
firms have confirmed.
The volume of U.S. phone calls to Cuba remained constant and quality suffered
only slightly, said officials of AT&T, which carries about half of
all the telephone
traffic to Cuba.
Since the U.S. firms no longer make direct payments to Cuba -- they pay
the third
countries, which in turn pay Cuba -- the Brothers relatives will have to
find other
sources of payments to garnishee, lawyers in the case said.
The shift will almost certainly lead to higher costs to U.S. callers in
the near future
because the U.S. firms will have to pay for the longer routing, Lopez said.
Lopez described a routing system so thoroughly computerized and ``smart
that
AT&T can control its worldwide network of switching stations from a
single office
in the small New Jersey town of Bedminster.
As an example, he said any caller in Coral Gables dialing Havana would
first reach
a local switching station -- known as Point of Presence, or POP -- on Alhambra
Circle that would detect the code for an international call and switch
it to the
caller's long distance carrier.
If the callers are AT&T clients, the local POP would switch them to
any of the two
AT&T long-distance POPs in Miami-Dade County, Lopez said, which would
use
their computers to figure out what is the cheapest and most available route
to
complete the calls.
Normally, that would be through another AT&T POP in Palm Beach, Lopez
said,
and from there by underwater cable to Cojimar, a small town east of Havana
and
site of the Cuban telephone company's main POP for overseas calls.
But after Cuba cut off direct-dial service, AT&T and the other firms
reprogrammed their long-distance POPS to route calls to Cuba through third
countries, depending on costs and congestion at the time of the calls.
AT&T routers can reprogram such changes in the worldwide network of
POPs
from the center in Bedminster simply by sending out commands from their
desk
computers, Lopez said.
``If there's a construction accident that cuts lines from Miami to New
York, for
example, those people can simply order the system to route calls through
Chicago
or Los Angeles or anywhere else in the world, he said.
AT&T officials would not comment on the reasons for rejecting the Herald
request
to visit the Bedminster center, but telecommunications experts said the
technology
used is ``politically significant.
``Say the Iraqi government wants to listen in on any calls coming in from
Washington. Instead those calls are routed through places like Jordan or
Italy or
even Russia. That makes the Iraqis' work harder, a retired U.S. security
expert
said.
The computerized rerouting is so easy that Miami AT&T customers telephoning
Cuba after Feb. 25 seldom noticed the changes. Only when all systems were
clogged were their calls answered by operators in Canada, the Bahamas,
Mexico
and even Italy.
People calling from Cuba to the United States appear to have been harder
hit by
the Havana cutoff.
Only about one in 10 calls to the United States goes through, said a U.S.
citizen
who was in Havana last week.
The other nine calls either rang busy or were answered by tape-recorded
announcements by Cuban operators that direct dialing was not possible and
that
callers should call a local operator to book U.S. calls.